Sarah Tam Lee


Sarah Tam LeeSarah Tam Lee is an Advanced Practice Leader-Rehab at SE Health. Her primary accountability is providing corporate practice leadership through an evaluation of clinical quality. Sarah leads quality improvement initiatives to drive and define clinical practice excellence. She plays an integral part in the development and implementation of innovative care models- incorporating leading best practices into clinical model designs. Sarah holds a Bachelor of Health Sciences (Honours) and Master of Science (Physiotherapy) from McMaster University. Coupled with her experience as a physiotherapist in a variety of practice settings and her passion for advancing care for Canadians living with frailty, Sarah has a thorough understanding of translating knowledge into clinical practice to meet patient care needs. Sarah’s mission is to promote patient and family-centred care, interdisciplinary collaboration and clinical practice excellence.

Innovation Summary

SE HealthSE Health Reactivation Care Model – Empowering clients to unlock their potential through an integrated, holistic approach to care

With a growing senior population, there is a focus to improve care for seniors to support healthy aging. The SE Health Reactivation Model was created to provide Canadians living with frailty who require more time to recover from an acute care stay a safe environment to get stronger and transition home safely.

The SE Reactivation Model is based on improving wellness through restoring function and independence. Canadians living with frailty recover in a like-home setting; shortening hospital length of stay and risk of further deconditioning associated with hospitalization.

In the pursuit of exceptional care outcomes and experience, the model focuses on enhancing client engagement through an interdisciplinary, holistic approach. The care team comprises of nursing, personal support and rehabilitation professionals working together to create a coordinated care plan in collaboration with clients, families and caregivers. Each care plan activity is linked to specific interventions that are driven by client goals. By breaking down the traditional siloed approach to care found in the community setting, this model allows care providers to collaborate and work synergistically towards the betterment of our clients, family and caregivers.

Success of the program is placed on achievement of client care goals, client experience and system indicators such as length of stay. With the SE Health Reactivation Model currently being implemented across several regions, we can demonstrate high scores on client satisfaction and positive clinical outcomes. Canadians living with frailty leave our care feeling stronger and with the knowledge and skills to manage their health.